If you need help, we recommend accessing the information provided on the electronic criminal justice portal:

•  in the FAQ section
•  in the User Guide for the Electronic Criminal Services Portal
•  in visual material:
• • Login
  • Profile
  • My portal
  • Receipt of the task and signing of the document
  • Submittion of the document
  • Conversations
  • Notifications
  • Documents received
  • Documents submited
  • Procedural deadlines
• in the rules of provision of electronic services of integrated criminal procedure information system

If FAQ and the user guide doesn't contain the answer, please contact:

• by phone (8 5) 271 7177,
• by e-mail [email protected].